they ruined my new 2011 mustang with a sun roof i was talked into buy them, also that aftermarket sales rep spanish woman is just as nasty. he thinks hes all that he has not run into the right person to knock his lights out yet i so wanted to. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.This guy jerry clark is a nasty arrogant narsositic jerk.
BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. FMC is aware and investigating Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. They haven’t resolved this and I’ve been hung up on and berated by two employees from this establishment. I was told Yvonne was busy and asked if I’d like to leave a message, I replied no, I’ll call back. I called on at 2:40pm to ask about my refund. Yvonne **** said I could come back on Tuesday, Februfor my check. I said he was a baby and as he walked away, I pointed in his direction and stated that the pacifier’s were over in the same direction he was walking. I asked why he would call me a jerk for being upset that they have failed to give me my refund. He looked at me with disdain on his face and said “ You don’t have to act like a jerk “. I pulled my letter from Ford Motor Company off the outside of my folder and told him I gave them what the letter asked for, what else am I supposed give you. He the asked if I gave them all the required documentation for my claim.
He came back out and said it was in the computer but hadn’t been processed.
She gave her paperwork to Aaron Younger, who said he would check on it. I was unhappy with the situation and Yvonne **** later stated it showed in my demeanor, although I never raised my voice, I was direct about my feelings that I was robbed. I provided my letter from Ford Motor Company and my invoice, for a second time. On FebruI went into the dealership’s service department to inquire about my refund. On August 8, 20222 I called Al Packer Ford about my refund.Chris ********** told me Tony McDowell was handling and that Tony was busy, but would follow up. I was told by Chris ********** that it should take about 2 weeks. I took my invoice and letter to Al Packer Ford, on for processing of my refund. In April 2022, I received a letter from Ford Motor Company about a potential refund for repairs or repairs for free, if I hadn’t already had the repair done.
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